html,body{width:100%;height:100%}input::-ms-clear,input::-ms-reveal{display:none}*,*:before,*:after{box-sizing:border-box}html{font-family:sans-serif;line-height:1.15;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;-ms-overflow-style:scrollbar;-webkit-tap-highlight-color:rgba(0,0,0,0)}@-ms-viewport{width:device-width}body{margin:0}[tabindex="-1"]:focus{outline:none}hr{box-sizing:content-box;height:0;overflow:visible}h1,h2,h3,h4,h5,h6{margin-top:0;margin-bottom:.5em;font-weight:500}p{margin-top:0;margin-bottom:1em}abbr[title],abbr[data-original-title]{-webkit-text-decoration:underline dotted;text-decoration:underline dotted;border-bottom:0;cursor:help}address{margin-bottom:1em;font-style:normal;line-height:inherit}input[type=text],input[type=password],input[type=number],textarea{-webkit-appearance:none}ol,ul,dl{margin-top:0;margin-bottom:1em}ol ol,ul ul,ol ul,ul ol{margin-bottom:0}dt{font-weight:500}dd{margin-bottom:.5em;margin-left:0}blockquote{margin:0 0 1em}dfn{font-style:italic}b,strong{font-weight:bolder}small{font-size:80%}sub,sup{position:relative;font-size:75%;line-height:0;vertical-align:baseline}sub{bottom:-.25em}sup{top:-.5em}pre,code,kbd,samp{font-size:1em;font-family:SFMono-Regular,Consolas,Liberation Mono,Menlo,Courier,monospace}pre{margin-top:0;margin-bottom:1em;overflow:auto}figure{margin:0 0 1em}img{vertical-align:middle;border-style:none}a,area,button,[role=button],input:not([type=range]),label,select,summary,textarea{touch-action:manipulation}table{border-collapse:collapse}caption{padding-top:.75em;padding-bottom:.3em;text-align:left;caption-side:bottom}input,button,select,optgroup,textarea{margin:0;color:inherit;font-size:inherit;font-family:inherit;line-height:inherit}button,input{overflow:visible}button,select{text-transform:none}button,html [type=button],[type=reset],[type=submit]{-webkit-appearance:button}button::-moz-focus-inner,[type=button]::-moz-focus-inner,[type=reset]::-moz-focus-inner,[type=submit]::-moz-focus-inner{padding:0;border-style:none}input[type=radio],input[type=checkbox]{box-sizing:border-box;padding:0}input[type=date],input[type=time],input[type=datetime-local],input[type=month]{-webkit-appearance:listbox}textarea{overflow:auto;resize:vertical}fieldset{min-width:0;margin:0;padding:0;border:0}legend{display:block;width:100%;max-width:100%;margin-bottom:.5em;padding:0;color:inherit;font-size:1.5em;line-height:inherit;white-space:normal}progress{vertical-align:baseline}[type=number]::-webkit-inner-spin-button,[type=number]::-webkit-outer-spin-button{height:auto}[type=search]{outline-offset:-2px;-webkit-appearance:none}[type=search]::-webkit-search-cancel-button,[type=search]::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{font:inherit;-webkit-appearance:button}output{display:inline-block}summary{display:list-item}template{display:none}[hidden]{display:none!important}mark{padding:.2em;background-color:#feffe6}:root{--bg: #0f172a;--bg-soft: #111c32;--panel: rgba(15, 23, 42, .96);--panel-soft: rgba(255, 255, 255, .025);--line: rgba(148, 163, 184, .18);--line-strong: rgba(148, 163, 184, .18);--text: #e5edf9;--muted: #97a6ba;--primary: #2563eb;--primary-2: #1d4ed8;--success: #22c55e;--warning: #f59e0b;--shadow: 0 12px 28px rgba(2, 6, 23, .22)}*{box-sizing:border-box}html,body,#root{min-height:100%}body{margin:0;color:var(--text);background:linear-gradient(180deg,#0b1220,#0f172a)}body:before,body:after{content:none}#root{position:relative;z-index:1}.ant-typography,.ant-typography strong,.ant-typography div,.ant-statistic-content,.ant-menu{color:var(--text)}.ant-input::placeholder,.ant-select-selection-placeholder,.ant-picker-input>input::placeholder,.ant-typography.ant-typography-secondary,.ant-form-item .ant-form-item-explain-error,.ant-list-item-meta-description,.ant-descriptions .ant-descriptions-item-label,.ant-descriptions .ant-descriptions-item-content,.ant-statistic-title{color:var(--muted)!important}.ant-btn-primary{box-shadow:0 8px 18px #2f5fd03d}.premium-card{background:#0f172a!important;border:1px solid var(--line)!important;box-shadow:var(--shadow)}.inner-section-card{margin-top:16px;border-radius:20px!important;background:linear-gradient(180deg,#ffffff06,#ffffff04)!important;border:1px solid rgba(148,163,184,.14)!important}.compact-card .ant-card-body{padding:18px!important}.brand-logo{width:min(360px,68%);display:block}.brand-logo.small{width:220px;max-width:100%}.operator-sider .brand-logo.small{width:184px}.soft-paragraph{color:var(--muted)!important;line-height:1.75;margin-bottom:0!important}.login-shell{min-height:100vh;padding:32px;display:grid;grid-template-columns:1.04fr .96fr;gap:28px;align-items:stretch}.login-hero,.login-panel{position:relative}.login-hero{min-height:calc(100vh - 64px);border-radius:24px;border:1px solid var(--line);padding:40px 40px 420px;overflow:hidden;isolation:isolate;background:linear-gradient(180deg,#0f172afa,#111827f5);box-shadow:var(--shadow)}.login-hero>*{position:relative;z-index:2}.hero-grid{display:none}.hero-tag{margin-top:20px;background:#3b82f614;color:#dbe8ff;border:1px solid rgba(59,130,246,.16);border-radius:999px;padding:7px 12px;font-weight:600;letter-spacing:.08em;text-transform:uppercase}.hero-title{margin:20px 0 12px!important;max-width:680px;color:#fff!important;font-size:clamp(2.2rem,4vw,3.4rem)!important;line-height:1.04!important;letter-spacing:-.02em}.hero-copy{max-width:560px;color:var(--muted)!important;font-size:1rem;line-height:1.72}.hero-kpis{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;max-width:760px;margin-top:28px}.hero-kpis>div,.hero-note-card{background:#ffffff05;border:1px solid rgba(148,163,184,.14);border-radius:16px}.hero-kpis>div{padding:16px}.hero-kpis strong{display:block;font-size:1rem;margin-bottom:6px}.hero-kpis span{display:block;color:var(--muted);line-height:1.5;font-size:.9rem}.hero-mascots-wrap{position:absolute;left:50%;bottom:-10px;transform:translate(-50%);width:min(680px,96%);display:flex;justify-content:center;pointer-events:none;z-index:1}.hero-mascots-wrap:before{content:"";position:absolute;inset:auto 12% 6% 12%;height:160px;background:radial-gradient(circle,#2563eb38,#2563eb00 72%);filter:blur(16px);z-index:-1}.hero-mascots{width:100%;max-width:680px;height:auto;display:block;filter:drop-shadow(0 24px 40px rgba(0,0,0,.28))}.hero-glass-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;max-width:760px;margin-top:12px}.hero-note-card .ant-card-body{padding:16px!important}.hero-card{display:none}.login-panel{display:flex;align-items:center;justify-content:center}.login-card{width:min(520px,100%);border-radius:24px!important}.panel-eyebrow,.header-eyebrow,.section-label{font-size:.76rem;letter-spacing:.12em;text-transform:uppercase;font-weight:700;color:#b7c6dd}.login-copy{color:var(--muted)!important;margin-bottom:22px!important}.login-footnote{color:var(--muted);font-size:.9rem}.page-loader,.modal-loader{min-height:100vh;display:grid;place-items:center}.modal-loader{min-height:240px}.app-layout{min-height:100vh!important;background:transparent!important}.app-sider{background:transparent!important;padding:22px 0 22px 22px}.operator-sider{padding-right:8px}.app-sider .ant-layout-sider-children{display:flex;flex-direction:column;gap:16px}.brand-block{padding:16px 18px 0}.operator-sider .brand-block{padding:12px 12px 0}.brand-subtitle{margin-top:8px;display:block;color:var(--muted)!important}.profile-card .ant-card-body,.menu-card .ant-card-body,.side-checklist .ant-card-body{padding:18px!important}.operator-profile-card .ant-card-body{padding:14px!important}.profile-topline{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}.profile-meta{display:grid;gap:12px}.profile-meta.compact{margin-top:16px;grid-template-columns:repeat(2,minmax(0,1fr))}.profile-meta div{display:flex;flex-direction:column;gap:5px}.profile-meta span{color:var(--muted);font-size:.86rem}.profile-meta strong{color:#fff;font-size:.97rem}.side-menu{background:transparent!important;border-inline-end:0!important}.side-menu .ant-menu-item{margin:6px 0!important;height:46px!important;line-height:46px!important;border-radius:14px!important}.side-menu .ant-menu-item-selected{background:#2563eb1f!important;border:1px solid rgba(37,99,235,.16)}.quality-list{margin:0;padding-left:18px;color:var(--muted);display:grid;gap:10px;line-height:1.6}.quality-list.compact{gap:8px}.app-header{padding:24px 24px 0!important;height:auto!important;line-height:1.2!important;display:flex;justify-content:space-between;align-items:center;gap:18px;flex-wrap:wrap;background:transparent!important}.app-content{padding:18px 24px 24px}.quick-action-card{cursor:pointer;height:100%;transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease}.quick-action-card:hover{transform:translateY(-1px);border-color:#94a3b829!important;box-shadow:0 14px 28px #02061738}.quick-action-card .ant-card-body{padding:22px!important;display:flex;flex-direction:column;align-items:flex-start}.wizard-actions{display:flex;justify-content:space-between;align-items:center;gap:14px;margin-top:18px;flex-wrap:wrap}.aside-pill-row{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:14px}.aside-pill-row span{padding:8px 12px;border-radius:999px;background:#ffffff0d;border:1px solid rgba(255,255,255,.08);color:var(--muted);font-size:.86rem}.aside-pill-row span.active{color:#fff;background:#2563eb24;border-color:#2563eb33}.mini-stat-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-top:16px}.mini-stat-grid>div{padding:12px 14px;border-radius:16px;background:#ffffff0a;border:1px solid rgba(255,255,255,.07)}.mini-stat-grid strong{display:block;color:#fff;font-size:1.1rem}.mini-stat-grid span{color:var(--muted);font-size:.84rem}.step-help-card{display:grid;gap:8px}.review-points div{display:inline-flex;align-items:center;gap:8px}.stat-card .ant-card-body{padding:20px!important}.stat-card .ant-statistic-content{color:#fff!important}.stat-avatar,.history-avatar{background:#1e293b!important;box-shadow:none}.stat-avatar.alt{background:#334155!important}.form-steps{margin-bottom:18px}.upload-hint{width:112px;min-height:82px;display:grid;place-items:center;text-align:center;gap:6px}.upload-hint .ant-typography-secondary{font-size:.8rem;line-height:1.4}.doc-alert{margin-top:12px;background:#94a3b814!important;border:1px solid rgba(148,163,184,.16)!important}.review-points{display:grid;gap:10px;color:#dfe6ff;margin-top:16px}.sticky-side{position:sticky;top:18px}.filters-row{margin-bottom:16px}.mail-preview{margin:0;white-space:pre-wrap;font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.89rem;line-height:1.65;color:#eef3ff;background:#0206177a;border:1px solid rgba(148,163,184,.14);border-radius:14px;padding:18px}.mail-preview.compact{height:100%;min-height:240px;overflow:auto}.mail-preview.drawer{min-height:62vh}.drawer-actions{display:flex;justify-content:flex-end;margin-bottom:12px}.camera-box{position:relative;min-height:320px;background:#040913;border-radius:18px;border:1px solid rgba(255,255,255,.08);display:grid;place-items:center;overflow:hidden}.camera-video{width:100%;aspect-ratio:4 / 3;object-fit:cover}.camera-placeholder{color:var(--muted)}.ant-upload.ant-upload-select-picture-card{background:#ffffff08!important;border-color:#ffffff1f!important;border-radius:18px!important}.ant-input,.ant-input-affix-wrapper,.ant-select-selector,.ant-picker,.ant-btn,.ant-card,.ant-modal-content,.ant-drawer-content,.ant-tag,.ant-alert,.ant-progress-bg,.ant-table,.ant-table-container{border-radius:14px}.ant-input,.ant-input-affix-wrapper,.ant-select-selector,.ant-picker{min-height:46px!important}.ant-table-thead>tr>th,.ant-table-tbody>tr>td,.ant-descriptions-bordered .ant-descriptions-item-label,.ant-descriptions-bordered .ant-descriptions-item-content{border-color:#ffffff14!important}.ant-table-thead>tr>th{background:#ffffff0a!important}.ant-table-wrapper .ant-table{background:transparent!important}.ant-list-item{border-block-end-color:#ffffff12!important}.ant-modal-content,.ant-drawer-content,.ant-card,.ant-alert{-webkit-backdrop-filter:none;backdrop-filter:none}.ant-steps .ant-steps-item-title,.ant-timeline .ant-timeline-item-content{color:#e7edff!important}@media (max-width: 1280px){.login-hero{min-height:auto;padding-bottom:340px}.hero-mascots-wrap{width:min(560px,96%)}.hero-card{display:none}}@media (max-width: 1200px){.login-shell,.hero-kpis,.hero-glass-row{grid-template-columns:1fr}.login-hero{min-height:auto;padding:28px 28px 300px}.hero-mascots-wrap{width:min(500px,98%)}.hero-card{display:none}}.operator-sider .menu-card{margin-top:2px;background:transparent!important;border:0!important;box-shadow:none!important}.operator-sider .menu-card .ant-card-body{padding:8px 0 0!important}.operator-sider .side-menu .ant-menu-item{margin:6px 0!important;height:42px!important;line-height:42px!important;border-radius:12px!important}.operator-sider .profile-topline{margin-bottom:12px}.operator-layout .app-header{padding-top:18px!important}@media (max-width: 992px){.app-sider{padding:18px}.app-content,.app-header{padding-left:18px!important;padding-right:18px!important}.sticky-side{position:static}.wizard-actions{flex-direction:column;align-items:stretch}.wizard-actions>.ant-space{width:100%;justify-content:space-between}}@media (max-width: 768px){.login-shell{padding:14px;gap:14px}.login-hero,.login-card{padding:22px!important}.login-hero{padding-bottom:240px!important}.hero-title{font-size:2.8rem!important}.hero-mascots-wrap{width:min(380px,96%);bottom:-4px}.hero-banner-chipset{width:100%}}.request-entry-card .ant-card-body{padding:22px!important}.request-type-card{cursor:pointer;height:100%}.request-type-card .ant-card-body{min-height:210px;display:flex;flex-direction:column;align-items:flex-start;justify-content:space-between}.form-section-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:12px}.summary-type-chip{margin-top:14px;padding:10px 12px;border-radius:12px;background:#ffffff0a;border:1px solid rgba(148,163,184,.12);color:#fff;font-weight:600}body:before,body:after{content:"";position:fixed;inset:auto;pointer-events:none;z-index:0;filter:blur(10px)}body:before{width:380px;height:380px;top:-80px;right:-60px;background:radial-gradient(circle,#2563eb40,#2563eb00 72%)}body:after{width:340px;height:340px;bottom:-90px;left:-80px;background:radial-gradient(circle,#22c55e29,#22c55e00 72%)}.premium-card{background:linear-gradient(180deg,#0f172af5,#0f172ae6)!important;border:1px solid rgba(148,163,184,.16)!important;box-shadow:0 18px 40px #02061747}.premium-card:hover,.inner-section-card:hover,.request-type-card:hover{border-color:#60a5fa47!important;box-shadow:0 18px 44px #0f172a57}.inner-section-card{background:linear-gradient(180deg,#ffffff0a,#ffffff05)!important}.app-header{position:sticky;top:0;z-index:8;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px)}.brand-block,.profile-card,.menu-card{position:relative;overflow:hidden}.brand-block:after,.profile-card:after,.menu-card:after,.welcome-banner:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(120deg,rgba(255,255,255,.06),transparent 35%,transparent 65%,rgba(37,99,235,.08));pointer-events:none}.side-menu .ant-menu-item{transition:all .18s ease}.side-menu .ant-menu-item:hover{background:#ffffff09!important}.side-menu .ant-menu-item-selected{box-shadow:inset 0 0 0 1px #60a5fa24,0 10px 24px #2563eb1f}.hero-chip-row{margin-top:10px}.hero-chip-row .ant-tag{padding:7px 12px;font-weight:600}.welcome-banner{margin-bottom:18px;overflow:hidden}.welcome-banner .ant-card-body{padding:22px!important}.mini-kpi-strip{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.mini-kpi-strip>div{padding:14px;border-radius:16px;background:#ffffff0b;border:1px solid rgba(255,255,255,.08)}.mini-kpi-strip span{display:block;color:var(--muted);font-size:.82rem;margin-bottom:6px}.mini-kpi-strip strong{display:block;color:#fff;font-size:1.3rem}.stat-card{overflow:hidden}.stat-card .ant-card-body{position:relative}.stat-card:before{content:"";position:absolute;inset:0 auto 0 0;width:5px;border-radius:999px}.stat-card-info:before{background:linear-gradient(180deg,#60a5fa,#2563eb)}.stat-card-warning:before{background:linear-gradient(180deg,#fbbf24,#f59e0b)}.stat-card-success:before{background:linear-gradient(180deg,#4ade80,#22c55e)}.stat-avatar{box-shadow:inset 0 0 0 1px #ffffff0a,0 10px 24px #0f172a3d}.quick-action-card .ant-btn,.request-type-card .ant-btn,.ant-btn-primary{transition:transform .16s ease,box-shadow .16s ease}.quick-action-card:hover .ant-btn,.request-type-card:hover .ant-btn,.ant-btn-primary:hover{transform:translateY(-1px)}.request-type-card{position:relative;overflow:hidden}.request-type-card:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:radial-gradient(circle at top right,rgba(59,130,246,.14),transparent 40%);pointer-events:none}.type-emoji-title{font-size:1.15rem!important}.request-entry-card .ant-card-head,.premium-card .ant-card-head{border-bottom-color:#ffffff0f!important}.aside-pill-row span.active,.summary-type-chip{box-shadow:0 8px 20px #2563eb24}.ant-table-tbody>tr:hover>td{background:#ffffff08!important}.ant-list-item{transition:background .16s ease,transform .16s ease;border-radius:14px;padding-left:10px!important;padding-right:10px!important}.ant-list-item:hover{background:#ffffff06}.doc-alert{background:linear-gradient(180deg,#3b82f617,#3b82f60a)!important}.mail-preview{background:linear-gradient(180deg,#02061799,#0206177a)}.ant-modal-content,.ant-drawer-content{box-shadow:0 24px 56px #02061759}@media (max-width: 1200px){.mini-kpi-strip{grid-template-columns:1fr}}